ENBIS-12 in Ljubljana
9 – 13 September 2012
Abstract submission: 15 January – 10 May 2012
People Make Mistakes - Unavoidable....
12 September 2012, 10:45 – 11:05
- Submitted by
- Johan Batsleer
- Johan Batsleer (Amelior)
- Within Quality Management the target today is 'zero defects'. Also in Safety Management targets as 'zero accidents' is the standard today.
But how can we match that with the idea that paople will always make mistakes.
Especially when there is routine, the chance of making mistakes will be present and could be something like 3 on 1000.
Today we can look in the human brain and we can try to understand the mechanisme that creates 'human error'.
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