ENBIS-12 in Ljubljana

9 – 13 September 2012 Abstract submission: 15 January – 10 May 2012

Teaching Statistics for Business Improvement

13 September 2012, 09:00 – 17:00

A full day ENBIS-12 post-conference course run by Roland Caulcutt (Caulcutt Associates, UK). Who should be working in process improvement teams? What does the organisation expect from them? What statistical and other skills, do they need to develop during training? Why is it important to focus on processes? Why is it important to follow the DMAIC procedure? Which statistical techniques are appropriate for assessing the problem, for identifying causes, for proving success and for communicating progress? Recent research on teaching and learning in the work environment. How best to teach statistics to non-statisticians who wish to improve the performance of business processes. Removing mathematics. Emphasis on graphics. Short lectures. Progressively more complex exercises, requiring data analysis and presentation of conclusions. Interactive group exercises. Using data from successful projects.

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